Managed to catch sight of the dabbawallas while I was in Mumbai.
The famous dabbawallas are known for their efficiency in delivering lunch boxes to millions of people without any mistakes despite using only low-tech methods. And they have ISO 9001 certification to prove it. Apparently, since their timing is so precise, even Prince Charles had to adjust to their schedule when he wanted to meet them. Although, I guess, a break for gossip is allowed, as seen in the picture below.
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